Privacy Policy

Effective January 1, 2026

A&L Simi Valley Insulation Services, simivalleyinsulation.com, sales@simivalleyinsulation.com

Who this policy covers

This policy explains how A&L Simi Valley Insulation Services handles the information you share with us through this website. We're an insulation contractor in Simi Valley, CA, and this site exists so homeowners and businesses can learn about our work and ask us for an estimate.

It applies to every page of the site, starting from our home page, and to the messages, calls and form requests that come to us through it. If you'd like to know more about who we are, our About page has that.

What information we collect

When you fill out our contact form, we collect what you type in, which is usually your name, phone number, email address, the property address and a short note about the job. The form is run by an outside form service, so your answers pass through that service on their way to us.

When you call or email us, we keep the details you give us so we can answer your question and schedule an estimate.

When you browse the site, basic technical information is collected automatically, such as your browser type, device, the pages you visit and roughly where you're visiting from. This comes from cookies and similar tools, which are small files a website stores in your browser so it can remember settings and count visits.

How we use your information

We use your contact details to reply to you, set up a visit to your property, send you an estimate and follow up on work we've done for you. We use browsing information to see which pages people find useful and to fix anything that isn't working.

We don't sell your personal information, and we don't share it with anyone for their own marketing. We only pass it to the outside services that help us run the site and the business, such as our form, email and analytics providers, and only so they can do that job for us. We may also share information if the law requires it.

Cookies and analytics

We use cookies and analytics tools to understand how visitors use the site, like how many people view a page and how they got there. This information is looked at in totals, not to track you as a person.

You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.

How long we keep it

We keep your information for as long as we need it to answer your request, do the work and keep normal business and tax records. When we no longer need it, we delete it or remove anything that identifies you.

Analytics information is kept for a limited time by the tools that collect it, and then it's cleared.

How we protect it

We take reasonable steps to keep your information safe, and only the people who need it to serve you can see it. No website or email system is completely secure, so we can't promise that information sent over the internet will never be exposed.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.

As California residents, you may have additional rights under state law, including the right to know what we collect and to ask that it be deleted. We won't treat you differently for making any of these requests. We may need to confirm who you are before we act on one, so we don't hand your information to someone else.

Children's privacy

This site is meant for adults arranging work on their home or business. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the day it's posted.

How to reach us about your privacy

If you have a question or a concern about how we handle your information, or you want to make one of the requests above, call us at (805) 261-5026 or send us a message through our Contact page. We'll look into it and get back to you.